FAQs



How do I book a taxi?
It’s very simple to book online through this website. Just enter your journey details, date and personal details for your competitive quote. When you are ready to book, just click to confirm. Alternatively, you can call us on 0800 625 0362.

Which areas do you cover?
We are based in East Sussex giving us superb access to London, the south east, all airports and ferry ports, but we can also provide a nationwide service.

Are the prices quoted for each passenger or per vehicle?
The charges quoted are the total cost per vehicle.

What methods of payment do you use?
You have two options: pay cash to the driver on pickup or pay at the time of booking by credit or debit card using PayPal.

Do you offer a choice of vehicle?
Yes, we have a variety of vehicles available, suitable for any occasion and party size. Crowborough Minibus hire is perfect for small groups whilst Crowborough Coach Hire caters for larger parties.

Are there any timescale restrictions for bookings?
Online bookings need to be requested at least 48hrs before the commencement of the journey. If you require transport within this 48hr timescale, please call us first to ensure we have availability.

How will I find my driver at the airport?
Your driver will have your contact information, and will be there to meet you in the terminal with a greeting board. There may be additional charges for this service, so please check with our operators when booking.

But what if my flight is delayed?
Crowborough Airport Taxi service monitors flight arrivals at all UK airports. Please provide your full flight details, and most importantly the flight number, when making your booking. This ensures that you will not incur extra charges if your flight is delayed.

Can I be sure that my driver will be qualified?
Yes! Rest assured that all of our drivers are registered and fully qualified.

Can you also take on company contracts?
Yes, we will be delighted to speak to you about both company and private contracts. Simply fill in the online contract form and we will respond within 24hrs to discuss further.

If your question is not answered here, please give a call on 0800 625 0362.